XENAVITH Refund Policy

At XENAVITH, we are committed to ensuring satisfaction with our products and services. Our refund policy is designed to provide clarity and peace of mind to our valued customers. Please review the following guidelines regarding refunds and exchanges.

Eligibility for Refunds

Refunds are generally eligible under the following conditions:

• The product is returned within 30 days of purchase.
• The product is in its original condition, unused, and with all original packaging and tags intact.
• A valid proof of purchase is provided.

Non-Refundable Items

Please note that the following items are not eligible for refunds:

• Gift cards and promotional items.
• Personalized or custom-made products.
• Products purchased during clearance sales.

How to Request a Refund

To request a refund, please contact our customer service team via email at [email protected] with your order details and reason for the return. Our team aims to respond within 48 hours to facilitate the refund process.

Refund Processing Time

Once approved, refunds will be processed using the original payment method within 7-10 business days. Please allow additional time for the transaction to appear on your statement, depending on your financial institution.

Contact Us

For any questions or clarification regarding our refund policy, please do not hesitate to contact us. Our team at XENAVITH is here to assist you. Reach us at: